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FREQUENTLY ASKED QUESTIONS

Framing can be confusing when you first start and it takes years to become a good framer, so don't get upset if you don't get the "big picture" right away.  We have tried to set up this site so you can learn as much as you need to get started and be a knowledgeable personal picture framer.  Here are some questions that have been asked.

1)  How do I measure for my frame?  The most important thing is accuracy in measuring (you) and relaying that to your frame cutter (me).  Measure, vertical in several places and horizontally in several place.  Those measurement may not be the exact same across the piece but should be very close and I want the largest of the measurements.  THE MOST IMPORTANT MEASUREMENT is diagonally from opposite corner to opposite corner. Top Right to Lower Left and Top Left to Lower R.  If they are not the same or near same, DO NOT PLACE AN ONLINE ORDER, CALL IN YOUR ORDER. See the link for measuring art work

2)  What is a rabbet?  It's not the Easter bunny!  The rabbet is the place in the back of the frame where the picture sits. Frames talk about a frame by what it fits. 16x20,etc.  A frame is ALWAYS cut 1/8 inch over the size requested.  ALWAYS.  This allows for expansion of the art work during high humidity and just in case the art work is slightly out of square.

3) How do I figure a Mat size?     Measure your picture image that you want to show through the mat hole....then add the width a mat you want and ADD THAT MEASUREMENT 2 TIMES.  On a picture that you want the hole to be 9 inches wide and 13 inches tall and 2 1/2 inch wide mat (9+5 and 13+5 = 14x18)  Be sure that the picture has some overlap with the mat or your picture will fall through the hole. Ooops! measure twice cut once. And at this moment we are not offering mat on line, but if you call we can cut you a mat (or email)

4) What if I made a misstate ordering?  Call immediately. If we have not cut the frame we can change the order. If you order wrong and we have cut the frame  it is YOUR MISTAKE and you pay the price of the correction.  If we cut wrong we will correct the error at out expense.

5) How do I know which hanger to use?  It would be impossible for us to know exactly what you will need but we will include hangers for the back of the frame and for your wall in a normally appropriate size.  If you have rock or brick wall, you will need to go to the local hardware store and buy whatever is appropriate for your job.  We can only assume you are hanging on  traditional wall materials.  We do have   Tools and other accessories with other hanging gadgets.

6) Do you have gift certificates:  YOU BET WE DO1 .We think framing makes a lovely gift. You can order BY PHONE OR EMAIL and present the certificate for an amount of your choosing. We will snail mail or email to you or directly to your gift recipient. 
You can order up to a designated dollar amount and you gift receiver can choose to stay in that budget or pay the difference if they go over the certificate amount. 
If they spend under we will refund the difference. 

 

 

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ITS GOOD TO KNOW
  Shadowbox
   Measuring artwork
   Canvas stretching
   Install art into  frame
   Assembling Wood Frame
   Giclee

 

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